Frequently Asked Questions
Questions? Here's some info that just might help.
About FOCUS Employment Solutions
What do your customers and clients say about you?
Our resumes consistently outperform the competition. We’ve gotten more than a few requests to fix someone else’s work over the years. When you work with us you’ll receive a customized, professional, and impactful resume. Thousands of clients have credited us for receiving exceptional interview opportunities.
Find testimonials from real FOCUS Employment Solutions customers and clients here.
Who are our resume service customers?
FOCUS Employment Solutions' Certified Professional Résumé Writers (CPRW) provide resumes for clients at every professional level. Since 2014, our professional resume writing team has written over 1,800 resumes. This is due to word-of-mouth promotion generated by countless satisfied customers to include numerous Fortune 50, 100, and 500 clientele. In order for employers to know you are the best candidate, we know that your resume must be clear and succinct, which is what we do best.
We deliver first-rate resumes that provide a distinct edge over other applicants. At FOCUS Employment Solutions, we have a personal marketing solution to meet your career search needs.
Learn more by visiting the about page.
Why should I hire FOCUS Employment Solutions?
FOCUS Employment Solutions is the total package. We’re run by a former Human Resources Executive with a significant recruiting background, insider HR expertise and solid resume writing experience.
Learn more by visiting our Linkedin Site.
About Our Services
How do you receive a FREE cover letter?
FOCUS Employment Solutions provides a FREE cover letter valued at $199.00 with the purchase of a Curriculum Vitae (CV), Federal Resume, Military-To-Civilian Resume, Traditional, and/or Technical Resume. A cover letter is a “must-have” for potential employees. It serves as an introduction to your candidacy and provides a glimpse of what you have to offer future employers. Crafting a professional cover letter that presents you in the best light possible is what we do best! We will personally highlight your transferable skills and business knowledge to ensure you succeed in meeting your employment goals.
Learn more by visiting here.
How long does it take to receive my resume after ordering?
You will receive the first draft of your resume within one week.
How many revisions are provided with the FREE Cover Letter?
The FREE cover letter is written based on the information provided during the intake process upon ordering of a CV, Federal Resume, Military-To-Civilian Resume, Traditional, and/or Technical Resume. No revisions are provided.
How much does a professionally written resume cost?
FOCUS Employment Solutions offers multiple resume-writing services, so whether you’re an entry-level employee or the company President looking to change careers, we’re here to meet your resume needs.
Learn more by visiting here.
In case you’re wondering whether resume-writing services are tax-deductible, the answer is yes (in most cases). Speak with your tax professional for further instructions regarding your personal deductions. You can also visit the IRS website at IRS.GOV.
About Our Writers
How does the resume-writing process work?
FOCUS Employment Solutions uses the expert knowledge of our resume writers, combined with feedback from resume-scanning software called Applicant Tracking Systems (ATS). ATS filters applicants based on keywords and formatting, FOCUS Employment Solutions analyzes your resume using similar technology. Our expert writers break down this analysis to determine how to make your resume more effective.
Your writer will collaborate with you to provide a first draft, which will be delivered to you in about a week. Then, you'll have another week to provide feedback to your writer, with up to two rounds of revisions. The process typically takes one to two weeks.
How will you get my information?
We’ve designed our introductory questionnaire to get a sense of your past experiences and current goals while allowing you the opportunity to communicate what matters most to you. The questionnaire should only take a few minutes to complete and your answers will help determine the approach your writer takes in restructuring and rewriting your resume. While a previous resume is not required to kickstart the resume writing process, it can save you and your writer time covering the basics.
What can I expect working with FOCUS Employment Solutions?
Our resume-writing process is collaborative between the writer and the client. We use your old resume as a primary source of information. If you don’t have a resume, don’t worry, your writer will send you a brief questionnaire that when answered provides all the information we need to get started. Once we receive your information, your new resume will be delivered to you in about a week. Then, you'll have another week to provide feedback to your writer, with up to two rounds of revisions. The process typically takes one to two weeks.
Help & Support
Does FOCUS Employment Solutions provide additional job-search services?
Yes, in addition to resumes we offer the following job search services:
We write professional cover letters & LinkedIn profiles.
We also offer Interview Coaching, which provides proven strategies and customized guidance from the best in the industry.
FOCUS Employment Solutions also offers Career Coaching.
How do I get started?
If you’re ready to have us professionally write your resume, more information on our resume services is available here.
I need to conduct my call after business hours, are you available?
Yes, we are free after business hours. FOCUS Employment Solutions serve clients from all over the world and accommodate appointment requests as needed.
Feel free to schedule a FREE 15 minutes phone consultation here.
If I have questions about my purchase, can I contact FOCUS Employment Solutions?
Yes, your business is important to us, we normally respond to inquiries within 24 hours. If you haven’t received a response, please check your spam folder.
Contact Customer Service is here.
Is a service guarantee available?
Once the first draft of a resume is provided, each customer is given a 7-day revision period. During this time the client has the opportunity to provide feedback and to collaborate with FOCUS Employment Solutions prior to the resume finalization.
What if I need help with something after my resume is done?
Our relationship doesn’t end when you receive your resume. We want to hear about your job search and the successes you’ve experienced.
We’ve built our reputation on being a service business with longevity and easy access. Your ongoing interaction and feedback are important to perfecting the processes we have in place.
Contact us with your questions or concerns anytime.
What is your refund policy?
All sales are final, but we provide multiple drafts and a revision process to ensure your satisfaction. FOCUS Employment Solutions works with you until a suitable final resume is achieved.